Toimituskäytäntö
We want your order to reach you as quickly and smoothly as possible. Below you’ll find everything you need to know about how we process, ship, and deliver orders.
Shipping
We offer tracked shipping on all orders to the countries and regions available at checkout.
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase. Any applicable taxes or duties may also be calculated at checkout depending on your destination.
Processing Times
Orders are typically processed and prepared for shipment within 2-4 business days (Monday-Friday, excluding public holidays).
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please note that processing times may be slightly longer during busy periods such as holidays, major sales, product launches, or promotional events.
Estimated Delivery Times
Once your order has been shipped, estimated delivery times are:
- United States: 3–10 business days
- United Kingdom: 3–10 business days
- Europe: 5–12 business days
- Canada: 5–15 business days
- Australia & New Zealand: 5–15 business days
- Rest of the world: 5–15 business days
These delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, local postal service, customs processing, and other circumstances outside our control.
Where We Ship From
To provide efficient international delivery, orders may be fulfilled through one or more of our fulfillment partners or warehouses.
Your order may be shipped from the fulfillment location best suited to your delivery address and current product availability.
Depending on your destination, your parcel may be transferred to a local postal service or delivery partner for final delivery.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number or tracking link.
Please allow up to 48 hours after receiving your shipping confirmation for tracking information to become active or update.
If your tracking has not updated for several days and your order has passed its estimated delivery window, please contact our customer support team with your order number so we can investigate.
Customs, Duties & Taxes
International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.
Where possible, applicable taxes or duties may be collected at checkout. However, requirements vary by country, and any additional charges imposed by local customs authorities are the responsibility of the customer unless otherwise stated at checkout.
We are not responsible for delays caused by customs clearance.
Need Help?
If you have any questions about shipping, tracking, or the status of your order, our customer support team is happy to help.
Contact us at support@minttstudio.com and include your order number so we can assist you as quickly as possible.